The Consequences of Participant Satisfaction with Energy Conservation Programs
Goitein, B., & Weinstein, B. (1986). The consequences of participant satisfaction with energy conservation programs. Evaluation Review, 10, 3, 377-384.
Examined the relationship between satisfaction with a residential energy audit and reported subsequent energy conservation behavior in 500 energy audit recipients. Results demonstrate a weak relationship between audit satisfaction and energy conservation behavior. However, it is concluded that satisfaction should be included in the evaluation of energy conservation programs because of its importance in secondary recruitment and public attitudes.
