Using E-mail Listservs to Promote Environmentally Sustainable Behaviors

Artz, N., & Cooke, P. (2007). Using e-mail listservs to promote environmentally sustainable behaviors. Journal of Marketing Communications, 13(4), 257-276.

This paper describes a social marketing campaign that encouraged individuals to adopt environmentally sustainable behaviors such as purchasing green power, installing energy-efficient lights, and checking tire pressure and refrigerator efficiency. An e-mail campaign was developed using the social marketing tools of commitment, prompting, and social norms. The results suggest that electronic listservs, which leverage social networks, can be a viable vehicle for social marketing. The paper extends the literature by introducing e-mail as a vehicle for obtaining individual commitment to change behavior.

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