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Julie Cook Kitchener Jun 29, 2026 12:32 pm
Hi all,

Smart Trips Austin is an active transportation program that encourages residents to walk, bike, carpool, and use public transit to reduce single-occupancy vehicle trips in Austin, Texas, USA. The program is a partnership between the City of Austin and Capital Metro. 

The Smart Trips Austin program has three primary objectives: 
·       Curb congestion by encouraging residents to explore the city sustainably

·       Reduce single-occupant vehicle trips by 5%

·       Increase active transportation trips by 5% 

The program uses community-based initiatives to overcome barriers to sustainable transportation options. For example, they use learn-to-ride classes, transit instruction, walking tours, and community bike rides. They also offer transportation information and resources and provide one-on-one personalized support. Even their multi-modal transportation incentive toolkits were delivered in person through home visits in key neighborhoods.

In 2019, Austin City Council presented its Strategic Mobility Plan, which included a commitment that within two decades, half of Austin residents would commute to work without driving alone in a car. At that time, nearly 75% of car trips were drive-alone, while the goal was 50%. To stay true to this commitment, the City of Austin encouraged its own staff to use sustainable travel modes more often. It introduced a Smart Commute Rewards program for city staff that included giving employees time off for engaging in sustainable commutes. Remarkably, the drive-alone rate among staff soon fell by 12% (from 53% to 41%). Also in that same year, the city piloted an electric bike fleet for its staff, which later expanded.

Results? Smart Trips Austin managed a 5-10% decrease in drive-alone trips among participants and a corresponding 5-10% increase in active and shared trips.

For more information about this program, click on the Tools of Change website here