Mar 26, 2007 10:53 am

Several weeks ago I solicited feedback on the listserv. Thank you to everyone who took the time to provide us with your thoughts. Based on this feedback we are proposing significant changes to how the listserv operates. Given the magnitude of the proposed changes, we would greatly appreciate receiving further feedback prior to acting on these suggested changes. With nearly 4500 subscribers we know that it is impossible to satisfy everyone, but we would like to ensure that the listserv is serving subscribers as well as possible.

Current State of the Listserv: Since its inception the listserv has grown rapidly. If our current pace of growth continues, I anticipate that we will have over 10,000 subscribers by next year. While this rate of growth suggests that the listserv is providing an important service, we nonetheless believe that we can improve on this service. At present, a significant minority of users are reporting problems with reading the listserv digest entries. These problems are occurring for several reasons, the most important of which involve original messages being left in replies to the listserv and the use of html in posts. In addition, each week we have to manually clean up the listserv postings by removing html from them as well as dealing with cases where posters have left the original message in their reply. Without this ongoing work the listserv's online archive would not be readable. One other failing of the present system is that for security reasons we are unable to allow subscribers to send reports or graphics to the listserv.

Proposed Changes: Traditionally, there are two options for facilitating conversations via email or the web -- either you host a listserv or you host internet based discussion forums. We are suggesting blending together these two options to capture the best aspects of both. Here is how we we conceive of this new system working. In the future, all posts would be made online utilizing discussion forums that we will host at the cbsm.com website. The use of online discussion forums eliminates the problems that we have been experiencing with html messages as well as with us having to manually edit the archive to make it readable. Further, we can create a web interface that makes it easy for subscribers to quickly determine where to post a question or comment as well as find content that is relevant to their work. Further, we can also allow reports and graphics to be uploaded to our site making the discussion forums a truly rich source of information that is constantly updated with useful information. While these are strong advantages to our present system, a significant limitation of discussion forums is that users have to monitor them continually to keep abreast of the discussions. To counter this limitation, we will continue to send out a daily digest to subscribers that provides the headings for each of the posts made to the discussion forums that day along with links to the respective forums so that subscribers can peruse any discussion that interests them by simply clicking on a link in the daily digest. In addition, anyone who posts to a discussion forum can elect to be notified by email when someone responds. Feedback Sought: As noted above, these proposed changes are significant and we would greatly appreciate hearing your feedback before beginning to work on them.

Thanks in advance.
Best,
Doug

Doug McKenzie-Mohr, Ph.D.
McKenzie-Mohr Associates
(506) 455 5061 voice/pager
(506) 455 0550 fax
[email protected]
http://www.cbsm.com