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Analyzing the Commitment-Loyalty Link in Service Contexts

Articles
Pritchard, M. P., Havitz, M. E., & Howard, D. R. (1999). Analyzing the commitment-loyalty link in service contexts. Journal of the Academy of Marketing Science, 27(3), 333-348.
This study addressed the ill-understood issue of how loyalty develops in service patrons. Although many theorists hold commitment to be an essential part of this process, the link…

Increasing Paper Recycling in Portland Oregon Dormitories Using Incentives and Commitment

Cases
Wang, T. H. & Katzev, R. D. (1990). Group commitment and resource conservation: Two field experiments on promoting recycling. Journal of Applied Social Psychology, 20, 4, Part 1, 265-275.
After conducting a literature review, two behavior change tools were incorporated into a pilot program designed to increase the amount of paper being recycled in a Portland Oregon…

Determinants of Recycling Behavior: A Synthesis of Research Results

Articles
Hornik, J., Cherian, J., Madansky, M., & Narayana, C. (1995). Determinants of recycling behavior: A synthesis of research results. The Journal of Socio-Economics, 24, 1, 105-127.
Variables affecting consumer recycling behavior are classified into four theoretical groups: intrinsic & extrinsic incentives, & internal & external facilitators. These clusters o…

Public Commitment Making as a Structural Solution in Social Dilemmas

Articles
Lokhorst, A., van Dijk, E., & Staats, H. (2009). Public commitment making as a structural solution in social dilemmas. Journal of Environmental Psychology, 29(4), 400-406.
Research shows that public commitment making helps promote pro-environmental behavior. However, not everyone may be willing to make such commitments. Therefore, it is important to…

Lebanese and Secondary School Students Environmental Knowledge and Attitudes

Articles
Makki, M., Abd-El-Khalick, F., & Boujaoude, S. (2003). Lebanese secondary school students' environmental knowledge and attitudes. Environmental Education Research, 9(1), 21-33.
Examined (1) Lebanese secondary school students' environmental knowledge and attitudes, and (2) the relationship between participants' knowledge and attitudes, biographical and ac…

The Motives for Accepting or Rejecting Waste Infrastructure Facilities: Shifting the Focus from the Planners Perspective to Fairness and Community Commitment

Articles
The Motives for Accepting or Rejecting Waste Infrastructure Facilities: Shifting the Focus from the Planners Perspective to Fairness and Community Commitment.
In environmental planning, decision making on land use for infrastructure increasingly causes conflicts, particularly with regard to contested waste facilities. Risk management an…

A Trend Analysis of Environmentalists' Organizational Commitment, Tactic Advocacy, and Perceptions of Government

Articles
Bartell, T. & St. George, A. (1974). A trend analysis of environmentalists' organizational commitment, tactic advocacy, and perceptions of government. Journal of Voluntary Action Research, 3, 3-4, 41-46.

McDonald's Waste Reduction Task Force

Cases
On August 1, 1990, the McDonald's Corporation and Environmental Defense joined forces in a unique collaborative project. They worked together to develop ways to reduce McDonald's …

Turn it Off: Anti-Idling Project Using Commitment, Prompts and Norms

Cases
This pilot project sought to decrease the frequency and duration of motorists idling their vehicle engines. The pilot project involved staff approaching motorists at Toronto schoo…

Environmental Knowledge and Recycling Behavior as a Function of Attitudes and Personality Characteristics

Articles
Arbuthnot, J. Environmental knowledge and recycling behavior as a fuction of attitudes and personality characteristics. Vol. 1. 1974. 119-121.
Tested a numer of hypotheses regarding the relationship among (a) personality characteristics, (b) certain demographic factors, and (c) environmental attitudes, knowledge, and com…

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