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Invoking Social Norms:A Social Psychology Perspective on Improving Hotels' Linen-Reuse Programs

Articles
Goldstein, N., Griskevicius, V., Cialdini, R. (2007). Cornell Hotel and Restaurant Administration Quarterly, 48(2), 145-150.
Social psychology theory can be applied to such mundane purposes as encouraging guests to reuse their washroom towels. In contrast to the appeals now in use to persuade guests to …

Motivating Businesses to Reduce Waste and Recycle

Cases
Purpose and Introduction    Since 1993, King County Green Works has provided technical assistance, information and recognition to help businesses in King County reduce waste, incr…

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