CBSM Recommends

Stockholm Congestion Pricing

Cases
The Stockholm congestion charge was a tax levied on vehicles entering and exiting the inner city in an attempt decrease the number of trips made in private vehicles, ultimately re…
CBSM Recommends

Brisbane’s Active Schools Travel Program

Cases
Brisbane City Council’s Active School Travel (AST) Program aimed to change the travel behavior of Brisbane primary school students, parents, and school communities by encouraging …
CBSM Recommends

Brisbane’s Active Schools Travel Program

Cases
Brisbane City Council’s Active School Travel (AST) Program aimed to change the travel behavior of Brisbane primary school students, parents, and school communities by encouraging …

Using Public Service Announcements to Change Behavior: No More Money and Oil Down the Drain

Articles
Nolan, J., Schultz, P., & Knowles, E. (2009). Using public service announcements to change behavior: No more money and oil down the drain. Journal of Applied Social Psychology, 39(5), 1035-1056.
Radio and television offer promising media for addressing large-scale social problems. Unfortunately, very few mass-media messages have utilized social psychological theories of p…

Using Commitment and Communication to Increase Grass Cycling in Suburban Neighborhoods

Cases
Cobern, M. K., Porter, B.E., Leeming, F.C., & Dwyer, W.O. (1995). The effect of commitment on adoption and diffusion of grass cycling. Special Issue: Litter control and recycling. Environment and Behavior, 27, 2, 213-232.
First, a literature was conducted to identify the most effective behavior change tools to encourage grass cycling. Then, three homogeneous suburban neighborhoods were observed for…

Putting Text in Context: The Conflict Between Pro-Ecological Messages and Anti-Ecological Descriptive Norms

Articles
Oceja, L., & Berenguer, J. (2009). Putting text in context: The conflict between pro-ecological messages and anti-ecological descriptive norms. The Spanish Journal of Psychology, 12(2), 657-666.
In the present work we test whether the effectiveness of ecological messages may be canceled out when they conflict with the descriptive norm that is salient in the situation. In …

Public Perception of Strategies for Increasing Participation in Recycling Programs

Articles
Nyamwange, M. (1996). Public perception of strategies for increasing participation in recycling programs. Journal of Environmental Education, 27, 4, 19-22.
Assessed public perception of selected strategies for increasing participation in city recycling programs. Ss completed a questionnaire regarding frequency of recycling, items rec…

Looking for Aquifer Protection Talking Points

Forums
Unknown Aug 23, 2006 17:29 pm
Good afternoon, A developer is proposing the creation of a 1000 home subdivision that would sit directly over the recharge zone of an aquifer which provides 60% of our city'…

Automated Phone Systems

Forums
Elizabeth Kenrick Pembroke Jan 9, 2007 5:10 am
Currently, our office handles the phone calls for missed recyclable/organics/garbage pick-up, general inquiries regarding our advanced waste management system as well as administr…

CRM Programs for Social Marketing

Forums
Karin Stark London Jul 26, 2008 6:31 am
Hi, I am looking for any research / information on effective CRM (Customer Relationship Management) type programs, specifically for social marketing campaigns. I will be desig…

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